Deaf Awareness & communication Tactics course at Caledonian MaBrayne (CalMac) in Oban for a mixture of ferry staff ranging from ‘Skipper’ to ‘Ticketing’ roles was very well received.
Course outline: This course was aimed at staff and other front-line personnel who, in their everyday duties, come into contact with people who may be deaf or deafblind. The course provides an overview of the main communication issues that are faced by deaf people in everyday lives and focuses on communication and the social and environmental issues of deafness rather than the medical model.
[ap_testimonial image=”https://www.commtacs.co.uk/ct/wp-content/uploads/2015/02/rmt-learning.jpg” image_shape=”round” client=”Dan Henderson” designation=”RMT Learning Scotland”] … the feedback from all of the courses we have done with you has been excellent, thanks for all the time and effort you have put in.
Communication … its in your hands
We have been providing information that is accessible to Deaf people for over 10 years and have developed a specific style that is easily identifiable and makes your information accessible to the many 1,000s of people whose first or preferred language in BSL.
COMMTACS have developed an innovative eLearning package that is aimed at front-line public facing service providers who would not normally be able to attend one of our face-to-face training events ….
Courses aimed at those who would not normally be able to attend either a half day or full day course.
Learn at your own pace with this cohesive and easy to use well written resource.
We appreciate that not all front line staff have the opportunity to attend a full day or even a half day Deaf Awareness course due to staff cover, service delivery/demands and of course the cost may be prohibitive.
AWARENESSbites is available in 2 packages:
Green – a basic short course which can take up to 2 hours to complete providing the user with a basic understanding of the issues and barriers faced by deaf people. Ideally suited for those who occasionally come into contact with deaf people.
The Green package will take up to 2 hours to complete – easily completed in a one-off learning session.
Purple – this digs deeper into the issues faced by deaf people and communication tactics that can be developed by service providers. This is aimed at those who regularly come into contact with deaf people and the general public
The purple package will take between 2.5 and 3.5 hours to complete depending on the exercises taken.