Category Archive Deaf Awareness

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Communication Tactics – Intro to BSL

Thanks to all at Scottish Government who attended the Deaf Awareness, Communication Tactics and Intro to British Sign Language (BSL) course.

Jam packed day that covered everything form terminology, communication methods (tool box), finger spelling and work related sign language.

It was a pleasure running this course. This was in collaboration with deafscotland.

 

Looking for information on in-house staff training – please feel free to contact us

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Signature Awards 2017

Proud to be shortlisted for the Signature Superstar Awards 2017 under the category of ‘Professional Contribution Award’.

Congratulations to the winner Emma Caswell who was a worthy winner.

Fantastic evening at the Leeds Met Hotel where Dr. Terry Riley OBE was awarded Lifetime Achievement award.

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Skills Development Scotland

We were delighted to run a Deaf Awareness and Communications Tactics course for Skills Development Scotland (SDS) in Glasgow during November.

Participants were very proactive and were keen to take communication issues on board into their daily work practices.

Course delivered on behalf of the Scottish Council on Deafness (SCoD)

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HMP Durham

Looking forward to delivering ‘Get Deaf Aware’ training to staff of HM Prison Durham today. #SignatureDeaf #GetDeafAware

Here’s a sneak preview to the  draft programme:

  • Deafness
    • Indentfying Deafness
    • Facts & Stats
    • Do’s & don’ts
    • Myths & truths
  • Communication
    • Practical experiences
    • Communication Tactics
  • Technology – how can this assist
  • Question & Answer
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One-in-six adults are deaf

Did you know that at least on-in-six adults will experience deafness to some degree during their lives!

Deafness presents at any age and for a multiple of reasons – genetic, ill health, trauma, age etc.

Hearing loss of course increases sharply with age –
approximately one-third of 61 – 70 year olds have a significant hearing loss
approximately three-quarters of those over 70 years have a significant hearing loss.

To assist service providers we can deliver in-house awareness sessions that cover everything form terminology, statistics and more importantly, communication tactics when delivering services to deaf, deafened, hard of hearing and deafblind people.

More information here <<<

Or if you would be interested in our online e-learning packages – more information can be found here <<<

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Edinburgh Zoo – Deaf Aware

IMG_20161101_115656Edinburgh Zoo (RZSS) recently held 2 x 2 half day courses for their staff – everyone from administrative roles, gardeners, animal keepers, animal demonstrators (to list a few) all actively took part in a Deaf Awareness & Communication Tactics course with an introduction to work based signs.

The park, which receives 1,ooo’s of visitors every year many of whom will be deaf to some extent. Remember that around 1 in 6 people will be deaf to some extent. The Park and the staff are keen to make visitors experience as memorable as possible and that includes being aware of the small changes in their communication tactics can make a huge impact and difference with a deaf or deafblind person.

http://www.edinburghzoo.org.uk/

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Intu bite-sized training continues

intu logoDelighted to have completed a total of 16 bite-sized Deaf Awareness and Communication Tactics courses at Intu shopping centres: Dudley, Nottingham (2) and Derby (collaboration between Intu & Signature).

Staff at each centre exhibited a positive and encouraging attitude to the training and all look forward to better serving the 1,000s of people who walk through the shopping centre doors – many of whom will of course be Deaf, Hard of Hearing, Deafened or Deafblind and now have the extra confidence with increased confidence and communication skills.

 

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Bite-sized training at Intu

IMG_20151013_184436Woking with Signature (Commercial) we were delighted to be asked and to deliver 4 training days to a number of Intu shopping centres (Dudley, Nottingham & Derby). The first took place at Merry Hill, Dudley in October with the remaining days taking place in November.

IMG_20151013_092726The training days consist of a number of bite-sized deaf awareness & communication tactics sessions aimed at Intu customer facing shopping centre staff.

Feedback received has been extremely positive.

Well done Intu.

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Deaf awareness course Glasgow Mitchell Library

glasgow lifeShort deaf awareness course at the Mitchell library (GlasgowLife) with staff and Macmillan volunteers. Course covers the basics such as terminology, statistics, communication tactics and will equip better when meeting members of the public who will be deaf, that’s 1-in-6 of the population!.

Encouraging to see public services becoming more accessible and being greater aware of ‘customer’ needs.

>>> Contact us for more information and details of solutions to ‘public access’ that we can deliver for your organisation.

 

 

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STUC Learning & RMT

stuc union learningDeaf Awareness & communication Tactics course at Caledonian MaBrayne (CalMac) in Oban for a mixture of ferry staff ranging from ‘Skipper’ to ‘Ticketing’ roles was very well received.

Course outline: This course was aimed at staff and other front-line personnel who, in their everyday duties, come into contact with people who may be deaf or deafblind. The course provides an overview of the main communication issues that are faced by deaf people in everyday lives and focuses on communication and the social and environmental issues of deafness rather than the medical model.

calmac rmt-learning

[ap_testimonial image=”https://www.commtacs.co.uk/ct/wp-content/uploads/2015/02/rmt-learning.jpg” image_shape=”round” client=”Dan Henderson” designation=”RMT Learning Scotland”] … the feedback from all of the courses we have done with you has been excellent, thanks for all the time and effort you have put in.
[/ap_testimonial]