Courses to suit your needs

Our Deaf Awareness & Communication Tactics courses can be delivered as:

  • certificated course (Signature) – normally 1 day
  • non-certificated course – from half-day to 2 or 3 hour sessions
  • Why not include an introduction to BSL (British Sign Language) – half or full day
  • Online Deaf Awareness – suitable for front-line staff who cannot attend ‘off-site’ training
  • Courses delivered to suit your organisation. We work around your business and people needs. ‘contact us’ to discuss your requirements.

Deaf Awareness & Communication (DAC1)

Who is this for?

Developing Awareness and Communication with Deaf & Deafblind People (DAC1) is primarily aimed at everyone who is in contact with the general public. Especially those who are in front-line public services.

What is included in the course?
With around 1-in-6 of the adult population being deaf to some extent and experience communication barriers in everyday life we have a number of solutions to your training needs.

This course provides an introduction to, and a basic knowledge of, the whole range of D/deaf and deafblind people (i.e. deaf, deafened, deafblind, hard of hearing, Deaf BSL users, Deaf visually impaired, blind hearing impaired and people with congenital deafblindness). It assumes no previous experience or knowledge.

Further information

Deaf Awareness, Communication Tactics with Introduction to British Sign Language (BSL)

Who’s it for and what’s it about?

This course is aimed housing officers, housing assistants, maintenance staff and other front-line personnel who may, in their everyday duties, come into contact with people who may be *deaf. This course is designed to provide participants with the basic ability to communicate with Deaf people in British Sign Language (BSL) about familiar, day-to-day topics and activities within the given domain.

The course is delivered by a mixture of tutor-led activities, group work and practical exercises.
*The term ‘deaf people’ covers those who have a profound/severe hearing loss, deafened, hard of hearing and those who may use sign language as their preferred means to communication.

  • Terminology and statistics
  • What is deafness – truths and myths
  • How deafness can affect speech & language
  • Hearing Aids – benefits & limitations
  • Communication Tactics – ‘tool box’
  • Fingerspelling
  • Introduction to British Sign Language (BSL) – work
    based signs.
Further information

SQA Levels 1 to 3 in British Sign Language (BSL)

We are now in the position to offer SQA (Scottish Qualifications Authority) accredited course in BSL.

More information will appear shortly.

If you would like to discuss how this can fit in with your needs, either as an individual or as an organisation please contact us and we can take this further.


E-Learning options

We developed two e-learning packages under the brand ‘AWARENESSbites’

AWARENESSbites is aimed at staff providing public facing front-line services – public sector, industry and commerce, further and higher education – indeed, anywhere that communication takes place between a service provider and a member of the public.

Not every employer can release staff for either a half or full day training course due to cost, staff cover, travel etc. E-Learning allows flexibility for staff to learn around work schedules and demands.

Further information